Your privacy matters to us.

Who we are

E-COM Bridge is a digital services team offering website building and graphic design. Our website address is ecombridgestudio.com. When this policy says “we”, “us” or “our”, it means E-COM Bridge.

For any privacy question, email contact@ecombridgestudio.com or message us on WhatsApp at +44 7376 058284.

What information we collect

Information you send us. When you contact us by email or WhatsApp, we receive what you choose to share, such as your name, phone number, email address, business name, links to your website or social pages, and details about your project.

Information from client projects. If you become a client, we may receive content you give us to build your website or designs, such as text, photos, logos and login details for services like your domain or hosting. We use these only to deliver your project.

Technical information. Like almost every website, our hosting provider automatically records basic technical data when you visit, such as your IP address, browser type and the pages you view. This is used to keep the site secure and working properly.

How we use your information

• To reply to your enquiry and plan your project
• To plan, build and deliver the work you ask us for
• To keep any records we are required to keep
• To keep our website secure and running smoothly

We only use your information when we have a valid reason: to take steps you have asked for before a contract, to perform our contract with you, to meet legal obligations, or for our legitimate interest in running and protecting our business. We never sell your personal information, and we will not send you marketing messages unless you have agreed to receive them.

Cookies

This website uses only the cookies needed for it to work. At the time of writing we do not use advertising or analytics cookies. If that changes, we will update this policy and ask for your consent where the law requires it.

Who we share it with

We share information only with the services we need to run our business, and only as much as they need:

• Hostinger, which hosts this website and our email
• WhatsApp (Meta), when you choose to message us there
• Domain, hosting or other providers you ask us to set up for your project

Some of these providers may store data outside your country. They are large, established companies with their own security and privacy protections. We may also share information if the law requires us to.

How long we keep it

If you contact us but do not become a client, we delete your enquiry within 12 months. For clients, we keep project records for as long as we work together and for up to 12 months afterwards, unless the law requires us to keep them longer. Login details you give us for a project are deleted once the project is handed over.

Keeping your information safe

We use secure, password-protected accounts, keep our software up to date, and limit access to your information to the people working on your project.

Your rights

Depending on where you live, you may have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct or delete it
• Object to or ask us to limit how we use it
• Withdraw any consent you have given

To use any of these rights, email contact@ecombridgestudio.com. We will reply within one month. If you are not happy with how we handle your information, you can also complain to the data protection authority in your country.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.